Administrative Assistant III

Responsibilities

• Support 6-8 Bands 2&3 employees with minimal indirect support for their direct reports
• Communicate and interact with all levels of the Bank of America including senior executives across other business lines and support partners
• May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and Judgment
• Manage multiple objectives, projects or activities all at once
• Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence
• Proactively manage executive calendar, key deadlines, delivery commitments, routines
• Coordinate schedule for executive to maximize time and create efficiencies; proactively anticipate issues/challenges
• Phone coverage, travel scheduling for both domestic and international travel and expense processing, invoice processing where needed
• Assist in organizing and executing All Hands/Staff Meetings
• Maintain email distribution groups / Update orientation slides and org chart monthly
• Assists with on-boarding of employees and contractors as well as coordinating employee events
• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Requirements

• 3-5 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills, ability to interface with Senior Executives
• Advanced skills in Outlook and other MS Office programs (Teams, Excel, Word, PowerPoint, OneNote, Visio)
• Knowledge of Bank of America systems including: Workday, Concur, GEP Smart, TechDirect, Flagscape, ACR, ARM, etc.
• Concur or similar experience processing travel and expenses