Administrative Assistant II Surgery Orthopedics

About the role

This position supports the Chair of the Department of Orthopaedic Surgery at Wake Forest University School of Medicine. This position is responsible for all administrative tasks assigned to the Chair.

Responsibilities

• Schedules and prioritizes calendars for appointments, meetings, and travel.
• Aids with travel arrangements and expense reporting.
• Organizes all aspects of meetings and events, including (but not limited to) agenda preparation, site selection, and document development.
• Answers, screens, and initiates calls.
• Greets visitors, providing procedural information and answering inquiries related to operational and substantive matters.
• Solves problems and prioritizes needs using in-depth knowledge or policies and procedures.
• Performs complex word processing and document creation, including crafting/drafting correspondence, etc. with little to no guidance/instruction.
• Compiles reports, graphics, and statistical data.
• Creates reports independently (or with little instruction) and displays data to support needs, including the generation of existing reports.
• Maintains filing systems and confidential records.
• Opens, reads, and prioritizes mail, initiating return correspondence as appropriate.
• Conducts independent research and complex analyses, summarizing information to support administrative needs.
• Operates and maintains office equipment; may order supplies as needed.
• Captures administrative details of special projects.
• May act as a resource, providing training to other administrative staff.

Requirements

• High School Graduate
• Typically requires 3 years of administrative support experience
• Proficiency in Microsoft Office Suite (Outlook, Teams), QGenda, and document management systems
• Advanced time management and prioritization
• High degree of confidentiality
• Initiative and independent problem-solving
• Strong written and verbal communication skills
• Ability to communicate with various individuals tactfully and effectively, including highly visible customers/leaders
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Ability to create simple to complex documents, reports, graphs/charts, and presentations
• Strong organizational ability and attention to detail

Skills

• Advanced time management and prioritization
• High degree of confidentiality
• Initiative and independent problem-solving
• Strong written and verbal communication skills
• Ability to communicate with various individuals tactfully and effectively, including highly visible customers/leaders
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Ability to create simple to complex documents, reports, graphs/charts, and presentations
• Strong organizational ability and attention to detail

Benefits

This position is eligible for benefits including:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Physical Requirements and Working Conditions

Normal office environment; occasional lifting up to 20 lbs. Prolonged periods of sitting, standing, and keyboard use.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.