Administrative Assistant II - Neurosurgery

About the role

The Administrative Assistant II supports faculty practices within the Department of Neurosurgery at the University of Maryland Medical Center. The department aims to excel and innovate in clinical practice, science, and education through fostering a culture of collaboration and patient-centered care.

Responsibilities

• Provide administrative support to neurosurgery faculty in accordance with established procedures and departmental guidelines
• Assist with maintaining calendars, clinic schedules, and appointments, ensuring accuracy and timely updates in a fast-paced clinical environment
• Serve as a point of contact for patients, responding to routine inquiries in a courteous, respectful, and compassionate manner and routing questions appropriately
• Cookordinate with clinical and administrative staff to support efficient clinic operations and continuity of care
• Absorb clinic preparation by organizing schedules, documentation, and administrative materials prior to and during patient visits
• Perform routine administrative tasks such as correspondence, data entry, tracking requests, filing, record maintenance, and document preparation
• Accurately enter and maintain information in electronic systems and databases
• Routinely route inquiries, messages, and requests to appropriate faculty or staff based on established processes
• Maintain confidentiality when handling patient, faculty, and practice information in accordance with privacy and compliance standards
• Follow established policies and procedures while demonstrating professionalism, reliability, and attention to detail
• Contribute to a positive, organized, and service-focused clinical environment that reflects departmental values and standards
• Perform other related duties as assigned in support of departmental operations

Qualifications

• High school diploma or general education degree (GED) required
• Two to three years related office experience
• Demonstrated experience in a healthcare, academic, or clinical practice environment preferred

Pay

Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.

Benefits

University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports employees' health, life, career, and retirement. More information can be found here.