Administrative Assistant II

About the role

The Jefferson County Human Services department aims to ensure all citizens have access to effective and comprehensive human services, enhancing the quality of life for individuals and families in Jefferson County. The Jefferson County Aging and Disability Resource Center (ADRC) vision is to respect, health, and productivity for the elderly and people with disabilities.

Responsibilities

• Perform excellent customer service, in person, by telephone, and by email.
• Perform administrative tasks in the ADRC, including developing, organizing, and maintaining filing systems for electronic, hard copy, and scanned documents; scheduling appointments; updating forms and brochures with current information; tracking ADRC calls in database and extracting data in report format.
• Provide information and referral, based on initial assessment of need, and follow-up as necessary.
• Update website and databases with current and accurate resource materials.
• Variety of other tasks and responsibilities as outlined on the job description.

Requirements

• A high school diploma or equivalent with one to two years’ experience and/or training required; or an associate degree; or an equivalent combination of education and experience.
• Three years’ related experience and/or training preferred.

Qualifications

• High school diploma or equivalent with one to two years’ experience and/or training required; or an associate degree; or an equivalent combination of education and experience.
• Three years’ related experience and/or training preferred.

Benefits

• Salary starts at $21.06 - $23.30 per hour, depending on qualifications.
• Benefit highlights include health insurance, dental & vision insurance, life insurance, Wisconsin Retirement System, Health Savings Account*, Deferred Compensation Program, and 2026 Gold Certified Family Friendly Workplace.
• Employees value competitive pay, excellent benefits, great coworkers, flexibility, advancement & opportunity, and a family-friendly workplace.

Pay & Schedule

• Salary starts at $21.06 - $23.30 per hour, depending on qualifications.
• This position requires 40 hours per week, Monday-Friday, 8am-4:30pm.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
• While performing the duties of this position, the employee is regularly required to sit; use hands to finger, grasp, handle, or feel; reach with hands and arms and talk or hear.
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
• Lifting, moving, pushing or pulling up to 10 pounds does not generally occur, but may occur when lifting boxes, books or paper.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
• While performing the duties of this position, the employee is not regularly exposed to adverse conditions.
• The noise level in the work environment is usually moderate.
• The person may be exposed to physically or verbally abusive persons, high stress environments, and unsanitary conditions if doing home visits.

How to Apply

Please apply at this website. For any questions pertaining to this position, please reach out to Cody Aagerup, HR Generalist - Recruiting & Retention at (920) 674-8645.

EEO Statement

Jefferson County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Application Deadline

Applications will be accepted until the position is filled.