Administrative Assistant II

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $5B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. What We Offer Flexible time off policy401K Company match (up to 4% - dollar for dollar)Professional development, training, and tuition reimbursement programsExcellent medical, dental, vision, and life insurance policy optionsOpportunities for career advancement with an industry leading company! Job Summary The Accounts Receivable Administrative Assistant provides essential administrative and operational support to the Accounts Receivable and Credit & Collections team. This role assists with daily A/R activities including invoicing support, data entry, customer account maintenance, reporting, and internal coordination to ensure accurate and timely processing of receivables. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, high-volume environment while supporting multiple A/R functions. Key Responsibilities Works closely with A/R Cash Application Specialist to assist with uploading customer invoices in customer portals or sending via emailSort and distribute accounts receivable mailMonitor shared inboxes and route inquiries to appropriate team membersAnswer and address or transfer phone calls promptly and professionallyPerform data entry related to customer accounts, invoices, and supporting documentationSupport A/R Cash Application Specialist and Collectors by assisting with research on unapplied or misapplied paymentsMaintain accurate customer account records, contact information, and supporting filesAssist the A/R team with routine customer inquiries related to billing and account statusAssist with pulling documentation and data for internal and external auditsCoordinate with internal teams (Sales, Project Managers, Customer Service) to resolve basic billing or documentation issuesPerform general administrative duties including filing, report distribution, and ad-hoc projects assignedSupport FAI business with uploading customer invoices in customer portals or sending via emailSupport FAI business by assisting with research of past due accountsOther duties as assigned in support of the Accounts Receivable function Personal Qualities Highly organized with strong attention to detailSelf-motivated and able to work with limited supervisionAbility to manage multiple tasks and meet deadlines in a fast-paced environmentStrong written and verbal communication skillsProfessional and customer-service oriented demeanorTeam player with a willingness to learn and support cross-functional tasksComfortable handling confidential financial information Qualifications 1–3 years of experience in an administrative, accounting, or accounts receivable support role preferredProficiency in Microsoft Office (Excel, Outlook, Word)Strong data entry skills with a high level of accuracyExperience working with ERP systems or customer billing portals preferred (Oracle experience a plus)Ability to learn internal systems and processes quickly Education High School Diploma or equivalent requiredAssociate’s Degree in Accounting, Business, or related field preferred Working Conditions Office environmentRequired to sit for extended periods with occasional walkingVision abilities include close vision and ability to adjust focus Disclaimer This job description does not constitute a contract between the employee and the employer. Job duties may change at the discretion of the employer, and the employee may be asked to perform duties not listed above.