Administrative Assistant II - Aftermarket

About the role

The Administrative Assistant ll is responsible for handling incoming service phone calls, assisting the Service Manager, typing work orders, invoicing completed repairs and reconciliations, timekeeping and other assigned clerical duties.

Responsibilities

• Answer multiple phone calls via telephone/headset throughout the day and respond to messages.
• Greet visitors and direct to appropriate person.
• Use computer to generate email and other branch correspondence.
• Process invoices and other clerical duties such as filing and faxing.
• Schedule, coordinate, and log all service calls as received.
• Contact customers and vendors with status updates.
• Other duties as assigned.

Requirements

• A High School Diploma or GED with a minimum of one year related administrative experience required.
• Experience in the heavy equipment or construction industry preferred.
• Must be proficient in Microsoft Office products.
• Must have excellent communication skills with a customer/client focus.

Benefits

• Competitive total rewards package including benefits and 401(k) beginning day one of employment.
• Continuing education and training opportunities; tuition reimbursement for those who qualify.
• Vacation and Holiday pay
• Paid Parental Leave
• And much more!

Working Conditions

• This is a full-time position with typical working hours for 1st shift.
• Overtime and weekend work may be possible based on business conditions.
• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.