Administrative Assistant I - Municipal Court (Administrative Assistant I)

About the role

The city of Colorado Springs is excited to welcome an Administrative Assistant I to the Municipal Court team! In this role, you will support the Probation Department by performing a broad range of administrative and technical tasks that help keep our operations running smoothly. You'll also serve as a key point of contact, providing clear, helpful information to both internal colleagues and external community members in alignment with Municipal Court policies and procedures.

Responsibilities

• Deliver timely, customer-focused support by assisting individuals in person, by phone, and through electronic communication to ensure prompt access to justice.
• Provide comprehensive administrative and clerical assistance to Probation staff to keep daily operations running smoothly.
• Create, maintain, and organize official probation records; research case information; and coordinate Presentence Investigation interview appointments.
• Notify law enforcement agencies regarding individuals with active warrants as required.
• Schedule and track interpreter appearances to support accurate and accessible court proceedings.
• Manage the full lifecycle of probation files, including maintaining records, processing sealed cases, and handling sensitive documentation with confidentiality.
• Process all incoming and outgoing mail efficiently and in accordance with Municipal Court protocols.
• Perform duties as assigned.

Requirements

• Modern office technology and software such as Microsoft Office Suite.
• Proper English usage, spelling, punctuation, and grammar.
• Effective verbal communication principles and practices.
• Administrative and clerical best practices.
• Knowledge of relevant federal, state, and local laws, ordinances, and regulations in accordance with basic rules of criminal and civil court procedures.
• Exercise independent judgment and sound decision-making with minimal supervision.
• Maintain a high level of confidentiality and deliver exemplary customer service.
• Perform effectively under pressure and in fast-paced environments.
• Prioritize tasks while managing frequent interruptions.
• Build and maintain cooperative working relationships with peers, clients, and partner agencies.

Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED).
• One year of full-time, professional clerical, administrative, and public contact experience in a related field.

Preferred Qualifications

• Experience working in a criminal justice or probation environment.
• Experience processing legal documents and/or records.

Benefits

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule.

Pay

$19.98 - $23.99 Hourly

Schedule

Classified - Full Time

Contact

Please contact City Recruiting at City.Recruiting@coloradosprings.gov with any questions about this position.