Administrative Assistant - Housing Services

About the role

The City of Savannah Housing Services Department is seeking an energetic, self-motivated, and customer service-oriented individual to join their team. This position performs in-person administrative and clerical functions in support of the Housing Department.

Responsibilities

• Performs various customer service functions, answers telephones, directs all incoming calls to appropriate party promptly and efficiently.
• Performs research functions and uses Microsoft office and other internal departmental software to perform duties.
• Prepares documents, records, reports, and forms requiring knowledge of programs, policies, and procedures.
• Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
• Prepares and processes requisitions into financial database, types, and proofs department payment vouchers.
• Enters information into department databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate.
• Researches information from databases and incorporates it into other assignments.
• Prepares folders; maintains files of departmental correspondence, program records, legal documents, etc.
• Photocopies documents and distributes and/or files; and requests information from other departments and/or vendors as necessary to complete department files or records.
• Serves as liaison between department management and customers; responds to questions regarding department activities and services; explains policies and procedures and operations; and follows up to obtain additional information.
• Orders office supplies, makes necessary travel arrangements; schedules meetings for department staff as requested.
• Reviews legal notices in the newspaper and communicates findings to Loan Servicing staff.

Requirements

• Requires Associate or Technical Degree in Business or Public Administration or related field supplemented by one year of administrative, clerical, or customer service experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Qualifications

• Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Skills & Abilities

• Knowledge of modern office practices and procedures.
• Knowledge of job-related software programs.
• Knowledge of computers and other modern office equipment.
• Skill in establishing priorities and organizing work.
• Skill in the operation of computers and other modern office equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

Benefits

• Paid Holiday
• Paid Vacation
• Paid Sick Leave
• Defined Benefit Retirement Pension Plan
• Protective Services Retirement Plan (select positions)
• Deferred Compensation Retirement Plan
• Retirement Seminars
• PPO Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wellness Programs
• Health & Wellness Incentives
• Long Term Disability
• Excellence and Service Recognition
• Employee Development and In-Service Training
• Education Assistance Program
• Uniform Allowance (select positions)
• Employee Assistance Program
• Discounts and Memberships
• Employee Relations
• Direct Deposit
• Credit Union
• Pretax Parking Deductions
• Employer Assisted Home Purchase Program
• Domestic Partnership Benefits
• Healthcare PPO Medical Plus Plan
• Healthcare PPO Medical Basic Plan
• Dental Plus Plan
• Dental Basic Plan
• Vision Service Plan
• Life Insurance
• Basic Life and ADD Supplemental Life
• Employee Supplemental Life
• Spouse Supplemental Life
• Child Benefits

Pay

Competitive salary commensurate with experience.

Schedule

Monday - Friday
Work Hours: 8:00 a.m. - 5:00 p.m.