Administrative Assistant (Healthcare Operations)

About the role

The Operations Assistant serves as a key administrative partner within the center, combining strong organizational and office management skills with a passion for supporting children and families in a healthcare and ABA setting. This role is ideal for individuals who enjoy working in a dynamic, client-facing environment and take pride in creating a welcoming and well-organized center.

Responsibilities

• Serve as the first point of contact for families, clients, prospective clients, and staff
• Coordinate and process client referrals
• Troubleshoot client authorizations
• Update and maintain client database and schedule appointments
• Conduct daily audits to ensure data integrity
• Assist with onboarding new team members
• Collaborate with Learning and Development department to deliver annual and ongoing staff training
• Follow all policies and procedures, including but not limited to, HIPAA, confidentiality and mandated reporting standards as set by the clinical team

Requirements

• At least two years experience working in a health care setting, Applied Behavior Analysis preferred
• Bilingual in English and Spanish preferred
• Valid CPR certification preferred
• Knowledge of general health insurance billing preferred
• Strong understanding and comfort in using Microsoft Product Suite - Outlook, Word, Excel
• Ability to bend, kneel, crouch, and spend time on your feet as well as an ability to lift items up to 25 lbs on occasion

Schedule

Center is open 8am-5pm. Must be available Monday-Friday 7:30am-3:30pm or 8:00am-4:00pm, but may sometimes be asked to close 9am-5pm with advanced notice given.

Pay

This is an hourly role and pay is based on experience. Starting rate is $18.00.

Benefits

• Competitive pay
• Competitive bonus structure
• Daily mentorship and hands-on support
• Career growth opportunities
• Health insurance, dental, vision, and wellness programs
• 401(k) with company match
• PTO and paid holidays, including 3 floating holidays
• Tuition discount opportunities through Capella University
• Daily Pay — choose when you get paid
• Positive, supportive, and collaborative team culture

Why Join BlueSprig?

At BlueSprig and our affiliated companies, we are on a mission to change the world for children with autism — and our team is at the center of everything we do. Our talented and passionate employees help deliver high-quality ABA therapy while building meaningful careers. As a Certified Learning Organization, we are committed to ongoing professional development. We proudly provide ABA therapy services in 140+ centers across 19 states nationwide.

Our Core Values

• Our Playing Field Is Level for All
• We Welcome Why, and Why Not
• We Are Judicious, Not Judgmental
• We Embrace the Rules, Not the Status Quo
• We Are Passionate and Compassionate
• We Are Puzzle Solvers on a Mission