Administrative Assistant (Healthcare Operations)

About the role

The Operations Assistant role at BlueSprig is an administrative position with a strong focus in healthcare. The ideal candidate will have a passion for working with children and their families, along with a keen interest in healthcare settings.

Responsibilities

• Understand general office administrative duties and maintain a clean and efficient center environment.
• Initiate and nurture relationships with clients, their families, prospective clients, and current employees.
• Coordinate and process client referrals.
• Troubleshoot client authorizations.
• Update and maintain the client database and schedule appointments.
• Conduct daily audits to ensure data integrity.
• Aid in the onboarding of new team members.
• Collaborate with the Learning and Development department to deliver annual and ongoing staff training.
• Follow all policies and procedures, including HIPAA, confidentiality, and mandated reporting standards.

Requirements

• At least two years of experience in a healthcare setting, with Applied Behavior Analysis preferred.
• Bilingual in English and Spanish.
• Valid CPR certification.
• Knowledge of general health insurance billing.
• Strong understanding and comfort in using Microsoft Office products (Outlook, Word, Excel).
• Ability to perform tasks requiring bending, kneeling, crouching, standing for long periods, and lifting up to 25 lbs occasionally.

Qualifications

• Strong customer relations management skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and record-keeping.

Skills

• Microsoft Office Suite proficiency.
• Healthcare billing knowledge.
• Effective communication and interpersonal skills.

Benefits

This is a temporary position anticipated to last until the end of 2026, based on business needs. While there is a possibility of transitioning to a full-time position, this is contingent upon various factors including business needs, center staffing requirements, budget approval, and the employee's performance. Comprehensive benefits include health, dental, HSA, 401k match, paid time off, paid holidays, and wellness resources for full-time employees (30+ hours). Professional growth opportunities are available for every career path within the company.

Pay

Salary range: $20 - $25 per hour, based on experience.

Schedule

Monday through Friday - 7am-3:30pm (with 30-minute lunch) / 4pm (with 1-hour lunch)

BlueSprig is an Equal Opportunity Employer

We aim to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all.