Administrative Assistant - Healthcare

Responsibilities

• Manage various administrative tasks: greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.
• Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and filing documents.
• Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility.
• Support corporate activities such as assisting with HR functions & paperwork, implementing marketing plans, and orienting new staff members.
• Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so.
• Interact with all staff in a positive and motivational fashion supporting the Company’s mission.
• Other duties, as assigned.

Qualifications

• A high school diploma or equivalent with at least 2 years prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to maintain business and clinical files in a systematic and orderly fashion.
• Interpersonal skills that promote interdisciplinary collaboration and effective communication.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Ability to work with a diverse population and exhibit excellent customer service skills.
• Satisfactory drug screen and criminal background check.