Administrative Assistant Health Services

Pittsburgh, PA · Full-Time · $18–20/hr · $2,000 sign-on bonus · DailyPay available

About the organization

For more than 30 years, Supportive Concepts for Families, Inc. has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life and disability insurance
• Paid time off
• Employee assistance program
• Wellness programs
• HSA and FSA benefits
• Company-paid training

Career growth & development

• Paid training programs
• Professional development opportunities
• Career advancement opportunities
• Cross-functional learning opportunities
• Supportive team environment

Meaningful work

• Make a difference every day
• Support quality healthcare services
• Help individuals receive needed medical care
• Build meaningful relationships with clinical teams
• Join a mission-driven organization

Responsibilities

• Coordinate healthcare scheduling activities and assist in ensuring medical appointments are scheduled, attended, and properly documented
• Maintain medical records, appointment tracking systems, lifetime medical histories, and other required healthcare documentation
• Communicate regularly with nurses, program leadership, and support teams to assist with planning, reporting, and care coordination
• Participate in nursing meetings, team meetings, and special projects while supporting the ongoing operations of the Health Services Department
• Monitor appointment outcomes, maintain filing systems, assist with healthcare-related administrative tasks, and support communication between programs and nursing services

Attributes

• Compassionate
• Dependable
• Organized
• Detail-oriented
• Team-oriented
• Service-focused
• Professional
• Committed to helping others

Qualifications

Required:

• High school diploma or equivalent
• Two (2) to four (4) years of experience working with individuals with intellectual and developmental disabilities, behavioral health needs, addiction disorders, homelessness services, community support services, residential programs, or similar populations
• Valid driver's license
• Strong communication, organizational, and recordkeeping skills
• Ability to work collaboratively with healthcare professionals and support teams
• Ability to successfully complete all required training programs
• Ability to pass criminal record history clearance, FBI clearance, physical examination, and drug screening

Preferred:

• Medical administrative assistant diploma or similar healthcare-related credential
• Experience supporting healthcare, nursing, medical records, or care coordination functions
• Experience working within human services or healthcare environments

Schedule

• Full-time; schedule based on departmental and program needs
• Attendance at required meetings and trainings required
• Travel within the service area may be required

Physical requirements

• Ability to sit, stand, walk, bend, reach, and perform administrative office functions
• Ability to travel between program locations when required
• Ability to lift and carry office materials and records as needed
• Ability to perform essential job functions with or without reasonable accommodation