Administrative Assistant - Financial Aid

About the role

The Administrative Assistant serves as the first point of contact for financial aid-related inquiries, welcomes guests/visitors to the Financial Aid Office, receives in-person and telephone inquiries, and directs callers/visitors as appropriate. This position provides general administrative/clerical support to the Financial Aid team.

Responsibilities

• Receipt of records and documents
• Preparation of letters, financial aid forms, and other correspondence
• Maintains electronic records of important documents in a neat and organized manner
• Supervise work-study students as assigned

Requirements

• Associate degree in secretarial/office administration or equivalent required
• Three (3) years of administrative/secretarial support experience is required
• Professional work experience in the higher education setting is a plus
• A strong customer service focus is required, with the ability to effectively relay information via telephone and email communications
• Above average verbal, written, interpersonal and organizational skills required
• Proficiency in Google Suite and Microsoft Office Suite required
• Advanced skills in Microsoft Word and Excel desired
• Demonstrated ability to prioritize, multitask, maintain attention to detail orientation, and excel in a fast-paced, high volume office with little to no supervision is required
• The successful candidate must be able to work collaboratively with others, and also exercise independent thinking
• Should be able to foresee risks and anticipate needs, and make sound decisions
• Ability to quickly and efficiently learn software that is highly utilized within the Financial Aid space (PowerFAIDS, SAL-NET, Jenzabar, Slate, etc.) required
• Prior experience with these systems and federal and state financial aid programs is a plus
• Demonstrated ability to maintain high ethical standards and confidentiality is required

Qualifications

• Minimum qualifications include an associate degree in secretarial/office administration or equivalent
• Three (3) years of administrative/secretarial support experience is required
• Professional work experience in the higher education setting is a plus
• A strong customer service focus is required, with the ability to effectively relay information via telephone and email communications
• Above average verbal, written, interpersonal and organizational skills required
• Proficiency in Google Suite and Microsoft Office Suite required
• Advanced skills in Microsoft Word and Excel desired
• Demonstrated ability to prioritize, multitask, maintain attention to detail orientation, and excel in a fast-paced, high volume office with little to no supervision is required
• The successful candidate must be able to work collaboratively with others, and also exercise independent thinking
• Should be able to foresee risks and anticipate needs, and make sound decisions
• Ability to quickly and efficiently learn software that is highly utilized within the Financial Aid space (PowerFAIDS, SAL-NET, Jenzabar, Slate, etc.) required
• Prior experience with these systems and federal and state financial aid programs is a plus
• Demonstrated ability to maintain high ethical standards and confidentiality is required

Skills

• Customer service focus
• Verbal, written, interpersonal, and organizational skills
• Google Suite and Microsoft Office Suite proficiency
• Microsoft Word and Excel advanced skills
• Prioritization, multitasking, attention to detail
• Software learning ability (PowerFAIDS, SAL-NET, Jenzabar, Slate, etc.)
• Federal and state financial aid programs experience

Benefits

This is a full-time, 12-month, benefit-eligible position. While some flexibility in scheduling and the opportunity for periodic remote days exists, this position is on campus in Cresson, PA, and is not eligible for remote work.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

Mount Aloysius College

Mount Aloysius College (www.mtaloy.edu) is a private, comprehensive Catholic college located in Pennsylvania’s Laurel Highlands, serving a diverse community of learners. The College has a long history of responding to community needs through relevant academic programs and community service. Mount Aloysius is located on a 193-acre campus in Cresson, PA, Cambria County. Founded in 1853 by the Dublin, Ireland-based Religious Sisters of Mercy, Mount Aloysius is one of 17 such institutions in the United States and is a member of the Conference for Mercy Higher Education (CMHE). The College provides small class sizes, and students benefit from a highly engaged faculty and staff. Commitment to Diversity Mount Aloysius is committed to building an inclusive community that values each person and respects diversity of all kinds – diversity of thought, experience, culture, ethnicity, religion, gender/gender identity, sexual orientation, disability, etc. to create a workplace where everyone participates and is able to contribute their own unique gifts, talents and perspectives.

Application Instructions

All applicants should submit a resume with an accompanying cover letter. Review of applications will begin immediately and continue until the position is filled. Applicants needing reasonable accommodation to participate in the application process should contact the Office of Human Resources at (814) 886-6519. Mount Aloysius College is an Equal Opportunity Employer.