Administrative Assistant – Emergency Medical Services
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.
About the role
This position will provide administrative, technical, and general office support to the Emergency Medical Services. Support includes assisting with EMS office telephone and e-mail communications, maintenance of program and student records and databases, and other clerical duties associated with the program operations.
Responsibilities
- Assist with entering class schedules, procurement, and textbook orders.
- Receive and file course syllabi, checking for compliance with TCC standards.
- Maintain accurate/detailed files related to purchasing, expenditures, inventories, and student data.
- Keep accurate student files and meeting minutes.
- Maintain confidentiality as appropriate.
- Order, stock, and inventory supplies from the college warehouse for the pathway.
- Schedule appointments and meetings.
- Communicate with other departments throughout the college to process a variety of college documents.
- Utilize excellent customer service skills while interacting with a variety of constituencies such as students, faculty, staff and Administration.
- Assist with preparing adjunct faculty contracts.
- Triage students, internal, and external customers to assess and meet their needs.
- Prepare and send standard office correspondence and forms.
- Complete workloads and reassigned time form submissions.
- Other duties as assigned.
- May be required to perform other duties as assigned.
- May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Requirements
- Knowledge of and ability to use a variety of PC-based software, including Microsoft Office Suite.
- Ability to create and maintain moderately complex spreadsheets and databases using Microsoft Excel.
- Knowledge of internet search techniques.
- Ability to work independently.
- Ability to communicate effectively orally and in writing.
Preferred Qualifications
- Knowledge of EMS admissions processes.
- Knowledge of state regulations related to purchasing.
- Knowledge of VCCS student information system.
Pay
$16.83 per hour
Schedule
- Monday: 9:00 AM – 2:30 PM
- Tuesday–Friday: 9:00 AM – 3:30 PM
- Part-time, 29 hours per week