Administrative Assistant, Dialysis

About the role

FutureCare Administrative Assistants are key contributors to the daily operation of our Dialysis team. This position reports to the Dialysis Nurse Manager and focuses on delivering excellence in service while promoting an organized and positive culture.

Responsibilities

• Answer all incoming calls in a courteous manner, identifying self and Dialysis center
• Greet visitors and maintain the visitor's sign-in log
• Order supplies and assist in preparing monthly inventory supplies
• Assist with sorting mail and the monthly mailing of resident invoices
• Process facility billing statements
• Package and ship brochures, materials, and supplies as needed
• Perform clerical tasks including letters, reports, forms, and other correspondence
• Prepare patient charts and obtain consent for all new admissions
• Abide by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance

Qualifications

• High School Diploma or equivalent
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Previous clerical and customer service experience
• Excellent phone etiquette
• Strong written and verbal communication skills
• Good organizational and prioritization skills
• Ability to handle multiple tasks simultaneously
• Ability to use discretion in handling confidential information
• Ability to interact with others in a considerate, helpful, courteous manner
• Demonstrate effective interpersonal communication with all facility staff, residents, and visiting family members
• Must maintain a professional and neat appearance with appropriate dress and identification at all times

Benefits

• Competitive salary
• Excellent benefits package
• Flex/Advance Pay
• Paid Time Off
• Tuition Reimbursement
• Career Growth Ladder
• Employee Referral Bonus Program
• Employee Assistance Program
• Matching 401K Plan

Salary reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider factors such as overall experience, job-related qualifications, location, certifications/training, etc.