Administrative Assistant CS

About the role

Ascend Hospice — part of the Ascend family of Healthcare Companies — defines excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.

Responsibilities

• Answers the telephone in a courteous manner and transfers calls to the appropriate staff members
• Takes accurate messages and forwards them in a timely manner
• Provides accurate directions in response to inquiries
• Maintains a current and accurate visitor's log
• Receives and distributes incoming paperwork, applications and mail quickly and completely
• Responds to any inquiries for information in a timely and thorough manner
• Accepts deliveries and routes them to the appropriate departments
• Performs copying and routine filing as requested
• Distributes all mail and facsimiles to appropriate personnel
• Sends outgoing mail and facsimiles as requested
• Keeps files, records and supplies in the department well-organized
• Follows verbal and written instructions accurately and in a timely manner
• Assists in coverage of medical records-related phone calls and other coordinator functions as requested
• Participates in preparing records that are requested either internally or externally as directed by supervisor
• Organizes and tracks On-Call system
• Participates in Performance Improvement activities as directed
• Assists with the destruction of records as directed
• Completes requested reports to support operations

Requirements

• High School Diploma or Equivalent
• 2–4 years of relevant Administrative experience
• Excellent communication skills, both verbal and written
• Strong organizational skills with attention to detail

Benefits

• Competitive Salaries
• Comprehensive Healthcare Benefits
• 401(k) Retirement Plan
• Paid Time Off
• Mileage Reimbursement
• Opportunities to advance and grow your career