Administrative Assistant (Child Welfare)

About the role

The Administrative Assistant supports the Child Welfare Program, which offers transitional housing and community-based housing for DCFS participants aged 17½ to 21. The program aims to prepare participants for independent living through a range of services.

Responsibilities

• Handle information requests and manage intake processes
• Organize documents, billing, and arrange conference calls
• Respond to youth, staff, agency, DCFS, and community partner correspondences
• Aid in the preparation and submission of applications for various services
• Maintain Participant files and ensure all materials are up to date and accessible
• Coordinate the creation and distribution of Participant handbooks and program manuals
• Monitor Participant schedules and appointments
• Assist with logistics for events and meetings
• Take detailed notes at meetings and distribute minutes
• Support the Child Welfare Director with meeting coordination
• Perform other duties as assigned

Requirements

• Demonstrated experience with high-level administrative support
• Excellent communication skills, fluency in written and spoken English, Spanish preferred
• Strong attention to detail and ability to prioritize tasks
• Proficiency in Microsoft Office applications
• High school diploma with 2 years of administrative experience
• Pass background checks