Administrative Assistant - Care Management Dept

Shift/Location: Monday–Friday office hours, Downtown Oklahoma City

About the Role

Under general supervision, responsible for administrative duties that keep day-to-day business operations on track. Positions are available at Level 1 or Level 2, depending on experience and education.

Responsibilities

• Performs various complex technical and clerical functions in support of departmental staff.
• Prepares and maintains a variety of records, files, and documents, including confidential information.
• Gathers information and develops summaries.
• Assists with documenting the development of the department budget and operational plans.
• Recommends changes to office procedures to improve processes and provide better support.
• Reviews and proofs documents, records, and forms for accuracy and completeness.
• Arranges and schedules meetings and conferences.
• Performs receptionist duties: greeting visitors, determining their needs, routing customers, arranging appointments, and assisting with phone calls.
• Directs services such as maintenance, repair, supplies, mail, and files.
• Assists in training employees on office equipment and procedures.
• Maintains confidentiality of information.
• Assists other staff as necessary.
• Performs other duties as assigned.

Requirements

Level 1

• Associate’s degree required.
• 0–3 years of Administrative Assistant experience.

Level 2

• Bachelor’s degree required.
• 3–5 years of Administrative Assistant experience.

Skills

• Basic knowledge of office procedures and equipment.
• Basic knowledge of accounting principles, including arithmetic skills (multiplication, division, percentages).
• Good written communication skills, including spelling, grammar, and punctuation.
• Strong interpersonal skills for interaction with employees, clients, and customers.
• Basic computer skills with some spreadsheet knowledge.
• Ability to maintain and handle confidential information appropriately.
• Typing/keyboarding skills sufficient to meet job requirements.

Benefits

• Comprehensive benefits package, including PTO, 401(k), medical, and dental plans.