Administrative Assistant

What You’ll Do

1. Increase productivity of consulting professionals by handling administrative tasks (such as, travel arrangements, expense reporting, calendar management, interacting with vendors and clients, email correspondence, etc.)
2. Support preparation and quality review of client deliverables, including formatting proofing, and coordination of updates to presentations, reports, and supporting documentation
3. Form partnerships with stakeholders to proactively address expected needs
4. Address problems and troubleshoot with internal and external stakeholders
5. Mentor and train new hires and junior members of the team and contribute to knowledge sharing and local learning initiatives
6. Contribute to firm service initiatives within local office
7. Aid delivery teams with client communications and documentation, including organizing correspondence, tracking requests, and maintaining shared project files
8. Support client onboarding to platforms and tools, including account setup, access provisioning, initial training, and first-use troubleshooting
9. Handle scheduling support to multiple individuals (appointment, calendar and meeting management)
10. Lead and drive internal initiatives
11. Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meetings / support materials)
12. Cook up and coordinate internal and external meetings/activities (e.g. facility reservation and set-up, hotel accommodations, catering, etc.)
13. Prepare domestic and international travel logistics (itineraries, visas, etc.)
14. Complete administrative processes (e.g. expense reports)
15. Handle special projects with demanding deadlines
16. Front desk reception back-up (answering phones, greeting visitors, handling deliveries)

What You’ll Bring

• A high school diploma required. Post-secondary education or Associate’s/Bachelor’s degree preferred
• At least three years of relevant work experience as an Administrative/Executive Assistant, preferably in a professional services environment
• Computer fluency with MSOffice (Word, PowerPoint, Excel and Outlook) required, SAP and Chrome River or other expense reporting programs desirable, as well as competent leveraging of AI tools
• Strong oral and written communication skills
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Attention to detail, dependability/punctuality
• Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
• Experience working both independently and with a team in a demanding environment
• Sense of humor appreciated

How you’ll grow

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits

• Comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development
• Robust skills-building programs
• Multiple career progression paths
• Internal mobility
• Deeply collaborative culture

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.