Administrative Assistant

Description

You may not be the person providing direct services to children and families, but you understand that meaningful work requires a strong foundation. You know that when schedules are organized, information is accurate, phones are answered, resources are available, and staff have the support they need, programs can focus on what matters most—serving children, strengthening families, and changing lives. By staying organized, solving problems, and helping others navigate daily responsibilities, you help create the foundation that allows meaningful work to happen.

About the role

You'll serve as a vital member of our Child & Family Services team, helping staff, families, and community partners navigate the day-to-day details that support important programs and services. You'll often be the first person someone speaks with when they contact our office and one of the key people ensuring operations run efficiently behind the scenes. Most importantly, your work will help our teams stay focused on supporting children and families throughout the community.

Responsibilities

• Create a welcoming and professional environment for families, visitors, and community partners who connect with our programs.
• Support staff by managing critical administrative processes that help programs operate efficiently and effectively.
• Help ensure important information is organized, accurate, and available when needed, contributing to quality services and positive outcomes for children and families.
• Assist with scheduling doctors' appointments for our youth, documentation, records management, communications, and office coordination that support the daily work of multiple teams and programs.
• Help manage office resources, donations, supplies, and administrative systems that directly support families receiving services.
• Manage a variety of tasks including greeting visitors, coordinating appointments, maintaining records, preparing for meetings, managing office operations, organizing donations for families, and ensuring important information reaches the right people at the right time.

Requirements

• A high school diploma or GED.
• One to two years of general office, administrative experience and/or scheduling experience preferred.
• Strong communication, customer service, and organizational skills.
• Ability to work on projects/tasks and shift focus as needed to urgent responsibilities.
• Skilled and confident with Microsoft Office and web-based, computer applications.
• Ability to manage confidential information and maintain accuracy in documentation.

Qualifications

• A positive, team-oriented attitude and a willingness to support others.

Skills

• Microsoft Office proficiency.
• Confidentiality and professionalism.
• Organizational and problem-solving skills.

Benefits

• Health, dental, and vision insurance.
• Paid time off and paid holidays.
• 403(b) retirement plan with employer matching.
• Employee Assistance Program (SupportLinc).
• Professional development opportunities.
• A supportive and collaborative team environment.
• Meaningful work that contributes to stronger children and families.

Pay

Hourly $16.50.

Schedule

Full-time, 40 hours per week. Day shift (8:30am - 4:30pm). No weekends / No on-call. On-site role, daily.