Administrative Assistant

About the role

As an office assistant you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward.

Responsibilities

• Talk with customers over the phone in a heavily customer-focused role.
• Type reports, memos, letters and other documents using relevant computer software.
• Perform general office duties such as ordering supplies and maintaining records management database systems.
• File and retrieve documents, records and reports.
• Research, prioritize, and follow up on incoming issues and concerns addressed to the company, including those of a sensitive or confidential nature.
• Determine appropriate course of action, referral, or response to field staff and customers.
• Organize and schedule meetings and appointments.
• Develop and update administrative systems to make them more efficient.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Contribute to team effort by accomplishing related results as needed.
• Other duties as assigned.

Qualifications

• 3+ years' experience in customer service, administrative or project management.
• Advanced customer service skill set.
• Ability to multi-task within fast-paced work environment.
• Strong organizational skills.
• High school diploma or general education degree (GED).
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Expert level in Microsoft Word, Excel, Outlook, Google Docs, Dropbox.

Benefits

• Medical insurance (95% covered for the employee).
• Dental insurance.
• Vision insurance.
• 401k with company match up to 4%.
• 6.5 days Paid Vacation.
• 1 hour of Sick Time per 40 hours worked.
• 11 Paid holidays.

Pay

$23.00–$29.00/hour.

Schedule

Monday–Friday; 8:00 am–4:30 pm.