Administrative Assistant
About Us
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE
$20.70 - $21.79 Per Hour
BENEFITS
VOALA offers competitive medical, dental, vision, and retirement benefits.
Job Summary And Purpose
The Admin Asst I provides general office support, acts as the office receptionist and telephone screener, coordinates staff training and administrative events, and participates in organizational functions and events. Duties include database entry as directed, ordering office supplies, typing, creating, and mailing correspondence, answering telephone, e-mails, and replying to questions, maintaining informational and/or operational documents, and establishing and maintaining cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and the general public.
Duties And Responsibilities
- General office duties: Filing and assisting other office staff when required. Prepares client and worker folders, record files, and general filing of records and documents. Coordinates staff training and administrative events. Participates in and assists in organizational functions and events. Database entry as directed. Orders office supplies, types, creates, and mails correspondence.
- Receptionist duties: Answers telephone, e-mails, and replies to questions accordingly. Maintains informational and/or operational documents. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and the general public.
ESSENTIAL FUNCTIONS
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. General filing, prepare client and worker folders, restock supplies, receptionist for office, assists with service hour billing, coordinates staff training and administrative events, and other duties as required and may be subject to change.
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients.
- Must be able to serve the neediest of the needy in our programs which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
REQUIREMENTS
- High School Diploma or Equivalent
- 2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirement.
PREFERRED QUALIFICATIONS
- Knowledge of nutrition practices and allergy restrictions/food substitutions.
- Knowledge of CA driving laws.
- Promotes nutrition curriculum, activities, and initiatives.
- Associate of Arts degree in Business Administration or Management Science (Years of experience may be substituted for the education requirement on a year-to-year basis).