Administrative Assistant

VLCM is shaping the future of Enterprise technology partners. We are a value-added reseller and solution provider for phone systems, laptops, data center infrastructure, cloud, cyber security, audio visual, physical security, cabling, managed print services, managed IT services, and internet services. With our dedication to Getting IT Right, lifelong big-time customers, and our impressive executive team, we are poised to continue our growth in 2023 and beyond.

Our collaborative team includes exceptionally smart and driven people with diverse interests. We pride ourselves on being family friendly, striking a healthy work-life balance, and cultivating an open and supportive working environment. We are in Utah, Idaho, Colorado, and New Mexico - with even more expansion in the works.

About the role

As an Administrative Assistant, you are responsible for many essential functions to our sales department. You will be integral to providing "Extraordinary Care" to customers, vendors, and employees. You are front and center with our customers supporting their technology journey and empowering them to achieve more!

Responsibilities

• Manage quotes, take sales orders, maintain customer accounts, and resolve customer concerns
• Manage entire sales cycle across customer accounts
• Keep abreast of changes in technology and understanding of basic user abilities
• Respond to inquiries from external or internal sources with standard correspondence or other messaging
• Use computers for various applications, such as database management or word processing
• Develop constructive and cooperative working relationships with Vendors and coworkers and maintain them over time

Requirements

• High School Graduate or Equivalent
• Associate degree or Bachelor's degree in related field a plus, but not required
• Administrative or sales background preferred
• Must demonstrate strong initiative, problem-solving, and multi-tasking abilities
• Attention to details, thoroughness, and accuracy in composing, typing and proofreading materials
• Excellent computer skills including Outlook, Excel, Word, and Power Point
• Strong written and verbal communication skills
• Excellent customer service and relationship management skills
• Proven ability to work effectively both independently and in a team-based environment
• Organized, able to maintain accurate reports
• Ability to work well under pressure and deadlines
• Dependable, reliable, able to plan work, and manage workload effectively

Benefits

• Competitive salary
• Full benefits (medical, dental, vision, 401k matching, wellness, etc.)
• Flexible Time Off
• A supportive leadership team and culture with strong focus on enjoying life at work and at home
• Nonstop engagement and autonomy to do your job - no micromanaging
• A fun, creative environment to improve your skills, learn, and have fun
• Collaborating with smart coworkers that put customers first