ADMINISTRATIVE ASSISTANT

About Supportive Concepts for Families, Inc.

For more than 25 years, Supportive Concepts for Families, Inc. has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

About the role

As an Administrative Assistant, you will:

• Answer phones, greet visitors, manage incoming calls and correspondence.
• Address general inquiries regarding services provided by Supportive Concepts for Families.
• Complete additional administrative duties assigned by the management team.
• Provide administrative support directly to the CEO, including scheduling, reminders, preparing documents, and handling follow-ups.
• Maintain calendars, schedule meetings, coordinate appointments, and communicate schedule changes.
• Prepare, organize, scan, file, and maintain confidential documents and records.
• Track office and business orders, place orders as needed, and monitor deliveries.
• Communicate professionally with employees, vendors, clients, and other outside contacts.
• Help coordinate meetings, prepare materials, take notes when needed, and follow up on action items.
• Assist with special projects and other administrative tasks as assigned by the CEO.
• Handle sensitive company and employee information with discretion.
• Manage multiple tasks and deadlines while determining what needs immediate attention.

Who We’re Looking For

You may be a great fit if you are:

• Compassionate
• Professional
• Organized
• Dependable
• Team-oriented
• Adaptable
• Committed to Providing Excellent Customer Service

Qualifications

• High School Diploma or equivalent
• Minimum of two years of clerical or administrative experience
• Knowledge of Microsoft Office applications
• Current driver's license, registration, and access to a functional vehicle
• Strong verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information professionally

Preferred

• Experience working a front desk job
• Bilingual candidates are highly encouraged to apply
• Office or executive support experience preferred

Job Competencies

• Plan, organize, and prioritize work while paying close attention to detail
• Demonstrate the highest level of ethical behavior
• Accurately follow verbal and written directions from management
• Apply critical thinking, problem identification, and troubleshooting skills
• Maintain strict confidentiality regarding employee and organizational information
• Remain flexible in a changing, fast-paced work environment
• Work effectively under multiple deadlines and competing priorities
• Demonstrate excellent time management and problem-solving skills
• Build positive working relationships with clients, coworkers, leadership, and community partners
• Communicate effectively with diverse audiences, both verbally and in writing
• Demonstrate knowledge of Human Resources laws and practices

Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Certification Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Schedule

• Full-Time
• Day Shift
• Additional scheduling requirements discussed during the interview process

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to stand, walk, bend, and assist individuals as needed
• Ability to perform essential job functions with or without reasonable accommodation