Administrative Assistant

Role Overview

The Administrative Assistant supports the Department of Workforce Development and its Executive Leadership Team by delivering high‑level administrative assistance, maintaining organizational structure, supporting staff functions, preparing reports, drafting responses to routine inquiries, and ensuring agency policies and procedures are followed. In this role, the assistant partners closely with agency personnel, leadership stakeholders, and the public to provide exceptional customer service and ensure seamless coordination across executive priorities. The position requires strong organizational, communication, and administrative management skills.

Salary

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience.

A Day In The Life

The essential functions of this role are as follows:

• Provides high level administrative assistance to an agency, department, or facility.
• Reviews total department or agency organizational structure and functions and advises changes to promote efficiency and effectiveness.
• Administers staff functions in support of program areas.
• Prepares special reports on alternative methods of achieving new program responsibilities.
• Represents agency, institutions, or departments in a variety of situations with other departments, institutions, the general public, and special interest groups.
• Prepares responses to correspondence containing routine inquiries.
• Follows-up on plans, programs, policies, and procedures to ensure progress and accomplishments.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Thorough knowledge of the theories, principles, practices, and methodology of administrative management
• Thorough knowledge of department programs
• Specialized knowledge of state government administrative structures
• Attention to detail and proofreading skills
• Effective verbal and written communication skills
• Organizational skills with the ability to prioritize tasks effectively and multitask
• Ability to coordinate and motivate professional and support personnel
• Ability to be creative in developing alternatives to meet department needs
• Ability to communicate complex theories and principles to a broad spectrum, both verbally and in writing
• Ability to maintain cooperative work relationships

A degree is not required. However, at least 7+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers; Up to 15 hours of paid community service leave; Combined 180 hours of paid vacation, personal, and sick leave time off; 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.