Administrative Assistant

About the role

At Cagwin & Dorward, we’re not just offering another job—we’re building careers. We believe that great service starts with great people, which is why we invest in hiring, developing, and promoting from within. If you're hardworking, detail-driven, and thrive in a supportive, team-oriented environment, we want to hear from you. Join a company where your voice matters, your work is valued, and your potential has no limits.

Responsibilities

• Supports Regional Branch Manager with administrative duties as assigned.
• Processes quotations and agreements, and landscape maintenance proposal packages, ensuring that the documents comply with company standards.
• Ensures that all required documents are sent to the corporate office for filing.
• Communicates with customer and employees using phone and email, relaying messages to the field.
• Opens and distributes all postal courier and interoffice mail and parcels.
• Coordinates office supply and uniform orders
• Supports operations team with customer and job setup within CRM system.
• Supports operations team with project purchasing.
• Assists with Incident reports and ensures necessary follow-up is completed.
• Helps with IT support including basic troubleshooting of PC, printers and phones.
• Reconcile employee timecard postings.
• Assist in on-boarding, orientation, and off-boarding of employees
• Process and review new, current, and terminated employee paperwork to ensure complete, accurate, and compliant information
• Ensure accuracy of I-9 documents and active and inactive records are kept in compliance of federal regulations

Requirements

• Bi-lingual English/Spanish required
• Ability to speak effectively before employees individually or in a group setting
• Ability to organize and prioritize work to meet deadlines.
• Ability to adjust to changing priorities and handle multiple tasks simultaneously, with attention to detail
• Intermediate to advanced understanding of the Microsoft Office Suite and/or Google Workspace and CRM systems.

Benefits

• Training and on-going support and mentorship.