Administrative Assistant

About The Role

The Administrative Assistant will manage and coordinate a variety of activities associated with the first introduction of everyone visiting Samsung Lennox HVAC. Additionally, provide administrative support as needed. The Receptionist/Administrative Assistant is an entry level position that reports to the Compensation and Benefits Manager.

Minimum Qualifications

• High school education plus specialized training or some college courses in business administration or a related field, or equivalent work experience in customer service
• Proven experience in general administrative or clerical roles
• Proficiency in calendar management and multi-line phone systems
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Basic knowledge of office software such as Microsoft Office Suite (Word, Excel, Outlook)

Preferred Qualifications

• 2 plus years of customer service, administrative, or reception experience
• Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
• Experience working in the retail industry or a fast-paced office environment
• Demonstrated competency in both oral and written modes for internal and external personnel at all levels
• Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames
• Excellent written and verbal communication skills

Responsibilities

• Provides exceptional customer service skills by projecting a professional image while greeting outside individuals and employees and monitoring access of all visitors
• Handle multi-line phone systems, directing calls appropriately and providing timely responses to inquiries
• Coordinate & set up appointments by facilitating meetings reserving conference rooms, greeting guests, etc.
• Help manage shared conference room calendar, (i.e., conference room meeting set up, etc.), open and routes incoming mail and distribute delivered packages, and maintain visitor log
• Perform general clerical duties such as filing, data entry, and records management to ensure organized and accessible documentation
• Provides administrative support for HR projects and Special Assignments
• Management and reconciliation of expense invoices for travel and other vendors, assist in event management, preparing word processing documents, presentations, spreadsheets, correspondence, internal memos, status reports, etc.

Skills

• The required skills such as general administrative capabilities and calendar management are essential for organizing daily schedules and ensuring efficient time use for the team
• Maintaining multi-line phone systems and arranging meetings require strong communication and coordination skills to facilitate smooth internal and external interactions
• General clerical skills and records management are used daily to keep the office environment organized and information easily accessible
• Preferred skills like advanced communication and familiarity with retail operations enhance the ability to anticipate needs and contribute proactively to the team's success