Administrative Assistant

About the role

Because we are expanding rapidly through acquisitions and internal growth, we have an excellent opportunity available for an Administrative Assistant at our Los Angeles South branch located in Corona, CA. The primary role of the Branch Administrative Assistant is to ensure smooth and accurate completion of office operations and act as administrative support to the management team. Roto-Rooter, America’s premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 90-year history, but it’s our future that has us so excited! Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. We are hiring immediately!

Responsibilities

• Skilled with Microsoft Office (Word, Excel)
• Highly motivated, detail oriented, able to work independently
• Outstanding organizational, time management and follow up skills
• Self-starter who thrives in a fast paced environment
• Able to handle multiple projects at once
• Strong communication skills
• Collections experience

Requirements

• Able to handle multiple tasks, communicate efficiently via phone, email, and letter with professionalism and detail, and have excellent organizational, time management and follow up skills
• Ideal candidate will have 3-5 years collections experience
• Contact customers with delinquent accounts and/or to ensure they have received their invoice and communicate terms of payment
• Work in close proximity to coworkers in an open environment
• Handle sensitive financial and or personal customer information

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing
• Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

Pay

The hourly rate for this position is $20.00-$23.00, depending on experience.