Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to join a team in Lititz, PA in a contract capacity with the potential for a permanent role. This position supports daily order administration, shipment coordination, and data management while helping ensure information is accurate and up to date across business processes.

Responsibilities

• Enter customer purchase details into a database and help maintain accurate order records throughout the process.
• Assist Account Managers by handling administrative tasks related to order processing and customer support activities.
• Maintain website for accurate pricing and product listings, making updates when necessary.
• Pull data and prepare reports via Excel to support operational tracking and business analysis.
• Use Excel to sort, validate, and analyze data (proficiency with Pivot Tables & VLOOKUPs).
• Produce product labels and assemble related documentation required for orders and shipments.
• Monitor outgoing shipments, investigate delivery issues, and share timely status updates with internal stakeholders.
• Verify order details for completeness and accuracy while coordinating with other departments to resolve discrepancies.
• Provide general administrative support, including responding to inbound inquiries and assisting with office-related tasks as needed.

Requirements

• Prior experience in an administrative support, office coordination, or order entry role.
• Ability to manage high-volume data entry with strong accuracy and attention to detail.
• Proficiency in Microsoft Excel, with the ability to organize data and create reports efficiently.
• Experience using Excel functions such as PivotTables and VLOOKUPs is preferred.
• Strong communication skills for working with internal teams and responding to inbound calls or inquiries.
• Comfortable tracking orders, shipments, and related documentation in a fast-paced environment.
• Ability to prioritize multiple tasks, stay organized, and meet deadlines with minimal supervision.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in company 401(k) plan.