Administrative Assistant

Our client operates within the health and human services sector, focusing on improving the lives of individuals across Texas through a range of support programs. It addresses challenges related to coordinating services for elderly individuals and people with disabilities while ensuring adherence to program policies and promoting consistent service delivery.

About the role

The Administrative Assistant IV supports the management of the Interest List Management Unit by coordinating intake processes, addressing complex complaints, and facilitating communication related to Medicaid waiver programs. This role is essential for maintaining efficient service delivery, accurate documentation, and compliance with program requirements.

Responsibilities

• Perform data entry and monitor Community Services Interest List and administrative tracking systems.
• Handle intake calls, respond to inquiries, and provide appropriate referral information.
• Manage interest list releases and follow up on responses.
• Coordinate documentation sharing between organizational units and regional or state offices.
• Send interest list communications and investigate undeliverable mail.
• Complete additional administrative tasks and special projects as assigned.

Requirements

• High school diploma or GED.
• Experience with health and human services waiver programs or working with children or adults with disabilities.
• Ability to manage high-volume assignments efficiently.
• Proficiency with personal computers and Microsoft Office applications.
• Knowledge of community resources for elderly individuals and people with disabilities.
• Experience creating and updating Excel spreadsheets.
• Ability to explain complex information clearly, interpret data, write instructions, and conduct research.

Pay

Salary: $3,600.00 per month.

Benefits

• 100% employer-paid health insurance for eligible full-time employees.
• Defined benefit pension plan.
• Generous paid time off benefits.
• Opportunities for career advancement.