Administrative Assistant

Established in 1981, Rainbow Restoration offers home and commercial restoration emergency services. The company also provides carpet cleaning and construction services with over 400 locations worldwide. Rainbow Restoration is on a mission to improve the lives of both customers and employee family members, hiring people who set high standards for themselves and want to “Live RICH” with a team that values Respect, Integrity, Customer focus, and fun.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Assist with the scheduling of services
• Perform clerical duties as required, including mail processing and customer/job data entry
• Notify customers of service call status and follow up after work is completed
• Call potential customers to explain company services and solicit business
• Bill customers for work performed
• Collect all monies from all sources (accounts receivable)
• Pay vendors for services used (accounts payable)
• Perform other duties as required, which may include job functions outside the scope of normal duties

Requirements

• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other software
• Experience with QuickBooks
• Experience with Xactware software is helpful but not mandatory
• Ability to learn new computer software
• Strong written and verbal communication skills
• Detail‑oriented with strong data entry skills
• Professional appearance and personality
• Team player who can work independently
• Willingness to train supporting team members (stewardship)
• Career‑minded mentality, planning for future positions/ownership rather than just a short‑term job

Compensation

• Administrative Assistant (entry level/minimal experience): $14.50–$15.50 per hour
• Administrative Assistant 1: $16–$18 per hour
• Administrative Assistant 2: $18–$20 per hour
• Bookkeeper / Manager: $20–$25+ per hour (competitive based on experience)