Administrative Assistant

Administrative Assistant

About the role

PITTSBURGH INSTITUTE OF AERONAUTICS, founded in 1929, is a nationwide leader in aviation maintenance and electronics training and is currently seeking an outgoing and motivated professional to provide administrative receptionist support to the department, along with performing administrative duties and projects as assigned.

Responsibilities

• Act as the first point of contact for PIAGreet and check-in scheduled/unscheduled visitors and direct to appropriate area or person
• Answer and direct calls to appropriate people
• Prepare outgoing mail and correspondence, including e-mail, faxes, and express overnight mail
• Sort and distribute incoming mail
• Prepare postage reports as needed
• Answer telephone calls and respond to general inquiries accordingly
• Cook kitchen organization
• Utilize Salesforce to process and send student recruitment mailers and maintain current records
• Maintain supplies, and arrange for equipment maintenance
• Monitor fax mailbox for distribution and send departmental faxes as requested
• Aid students with general questions
• Aid with various data entry projects
• Manage Campus Lost and Found
• Data Entry/Typing Documents as assigned
• Order and maintain office supplies
• Assist with maintaining a safe and secure environment
• Filing miscellaneous documents as needed
• Bookstore Duties Including:
• Opening Point of Sale (POS) system during hours of operation
• Verify student orders and receive payments
• Prepare daily report and periodic deposits/accounting reports (reconcile receipts, checks, cash drawer, etc.)
• Process purchases through POS
• Code all bills for bookstore and other miscellaneous bills
• Book and Supply list changes (prices and items)
• Vending machine refunds
• Maintain/organize student project kits (drafting, wire, fasteners, etc.)
• Reconcile and post Anthology and POS transactions
• Maintain quarterly bookstore sign out transactions
• Update and maintain student required book ISBN list
• Track bookstore expenses
• Maintain merchandise inventory
• Fulfill Bookstore sales
• Answer incoming phone calls daily
• Aid students with completion of various student services related documents
• Process tuition payments
• Complete items in a timely manner as necessary for campus and executive leadership, as requested
• Aid Campus Director as necessary to support student and graduate population
• Travel as needed to fulfill position requirements
• Other duties as assigned.

Requirements

• Minimum Skills/Education: Associate degreeThree (3) years of related experience in administrative support or related area(s)
• Ability to effectively manage multiple tasks
• Driver's License and reliable transportation for offsite responsibilities (post office, event planning, etc.)
• Proficiency in the use of Microsoft Office 365, spreadsheets, word processing, databases, and online resources
• Excellent interpersonal, phone, and written communication skills
• Highly organized
• Previous experience using a Point of Sale (POS) system is a plus
• Considerable knowledge of general office practices and techniques
• Capable of effectively manage multiple tasks
• Full Time Work Schedule: Monday-Friday, 7:30AM – 4:00PM and occasional Saturdays to participate in the school's open house and other school events.

Qualifications

• Strong communication and teamwork skills are necessary while interacting with prospective students/families, colleagues, or other campus constituents

Skills

• Strong communication and teamwork skills

Benefits

• Insurance
• Medical
• Vision
• Dental
• Company Paid Life & AD&D
• Company Paid STD & LTD
• Voluntary Accident
• Voluntary Critical Illness
• Voluntary Hospital Indemnity
• Voluntary Life & AD&D
• Wishbone Pet
• 401K Retirement plan company match
• Employee Assistance Program
• Paid Time Off

Pay

N/A

Schedule

Monday-Friday, 7:30AM – 4:00PM and occasional Saturdays to participate in the school's open house and other school events.

Equal Opportunity Employer

PITTSBURGH INSTITUTE OF AERONAUTICS is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities.