Administrative Assistant

About the role

Improve workflow control while supporting premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. The day-to-day standard is administrative assistance within premium travel research, with confirmed facts separated from assumptions and unresolved questions.

Responsibilities

• Coordinate the workflow by helping the team check incoming requests for completeness.
• Review and route work to the correct next step.
• Maintain workflow by tracking unresolved exceptions through closure.
• Document process issues that repeatedly slow execution.
• Keep recurring work organized by owner and status.

Skills

• Use Administrative Assistant and Process Documentation confidently.
• Apply Scheduling without losing track of exceptions, owners, or deadlines.
• Document Quality Control decisions clearly for team understanding.
• Use sound judgment around Resort and Cruise Support, especially for escalations.

Success Measures

The role is working well when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

Pay

Base salary: $38,000–$52,000 per year.

Schedule

Full-time, 100% remote within the United States.