Administrative Assistant

Join a Texas state agency dedicated to improving the health, safety, and well-being of Texans. You’ll support a public health team coordinating HIV care, medication, and insurance assistance services. This role combines administrative support, customer service, and coordination to help staff serve program participants effectively. Major Duties Respond to questions about ACA coverage and insurance enrollment, assist callers with intake inquiries, and route requests to appropriate program staff. Make phone calls, enter data, and provide administrative support for insurance assistance. Answer and route calls, respond to program inquiries, and maintain accurate call records. Prepare and proofread correspondence, spreadsheets, presentations, and reports. Coordinate travel arrangements, reimbursement requests, and expense tracking. Schedule meetings and conferences, prepare materials, and track meeting minutes and action items. Maintain filing systems and follow records retention and document disposal procedures. Coordinate supply purchases, interview scheduling, and new-hire paperwork. Support emergency response or continuity-of-operations assignments as needed. What are we looking for? Strong administrative support skills and knowledge of office practices and procedures. Experience with Affordable Care Act (ACA) enrollment or insurance intake and enrollment preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Access databases. Clear written and verbal communication, professional telephone etiquette, and strong customer service. Ability to manage competing priorities, meet deadlines, and work independently with sound judgment. Strong proofreading, data entry, recordkeeping, and organizational skills. Ability to interpret and follow agency policies while working effectively with staff and the public. Ability to move at least 25 pounds, with or without accommodations. Exciting Opportunity Details Rate: $29.50/hour Length of Engagement: Approximately 4 months Days/Hours: Tuesday–Saturday, 9:00 a.m.–6:00 p.m Location: Austin, TX 78753 — onsite daily. Additional Details: Possible overtime during open enrollment. Emergency response assignments may require an alternate shift or work location. The Peak Performers Difference Qualified applicants with chronic medical conditions and/or disabilities receive priority placement. Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment. Our employees may participate in a 403(b)-retirement plan. We pay weekly through direct deposit. In business since 1994 and thousands of job placements. All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws. Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future. Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Custom Job ID: 27-TX-RC3091 #CHP