Administrative Assistant

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers. For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role

The Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.

Schedule

Monday – Friday; 8:00 AM – 5:00 PM.

Service Areas

Concord, NC. May travel to nearby clinics as needed.

Minimum Qualifications

• High School Diploma or Equivalent.
• 2 years experience in an administrative role.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion/AccuRX team.

Responsibilities

• Prepares clinic schedule and prepares patient charts.
• Checks in patients and coordinates with nursing staff.
• Follows department standard operating procedure on payment and collection processes.
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, and other related documents.
• Answers and transfers phone calls, screening when necessary.
• Responds to and resolves administrative requests.
• Maintains office supplies.

Benefits

• Competitive Compensation
• Comprehensive Medical Insurance
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