Administrative Assistant

Police Department – Administrative Assistant (Clerical Union)

About the role

The Administrative Assistant is responsible for providing administrative support, including but not limited to responding promptly to all public records requests in accordance with the Massachusetts Public Records Law. This position also supports the department's day-to-day administrative functions and requires close collaboration with staff to ensure all requested information is accurately and thoroughly obtained.

Responsibilities

• Preparing correspondence, reports, forms, and other written materials from oral and written instructions
• Answering inquiries, providing information to callers, or referring them to the appropriate person or agency
• Preparing materials and processing court documents
• Performing routine accounting duties such as preparing bills for payment, compiling department payroll and timesheets, and preparing deposits
• Managing document-related tasks such as faxing, photocopying, sorting, filing, and maintaining organized office files
• Responding to public records requests, complaints, and inquiries from citizens in person or referring them as appropriate
• Receiving payments for the department and performing other customer service-related duties
• Conducting research and compiling data for departmental reports

Requirements

• Associate’s degree in business or a related field
• Minimum of two years of experience in a detail-oriented administrative environment
• Proficiency in Microsoft Office Suite, including Excel
• Working knowledge of municipal or town departmental operations is highly desirable
• Prior experience using the MUNIS system is strongly preferred
• Ability to maintain confidentiality and exercise sound judgment
• Strong organizational skills with the ability to work both independently and collaboratively
• Ability to pass an in-depth criminal background check

Benefits

• Full health benefits
• Paid time off
• Paid holidays

Pay

Pay range is from $27.0571–$32.5264 per hour, with step increases outlined in the union agreement.

Schedule

• Full-time (37.5 hours/week) union position
• Occasional evening meetings may be required