Administrative Assistant

About the role

Doug's Underground Service, a MPS Group, Inc. Company is seeking a detail-oriented and organized Administrative Assistant to support our daily office operations in Traverse City, MI. The ideal candidate will have strong computer skills, excellent communication, and the ability to manage multiple administrative responsibilities accurately and efficiently.

Shift Details

• Shift: 1st Shift
• Schedule: Monday-Friday, 7:00 a.m. - 4:00 p.m.

Responsibilities And Job Duties

• Enter and maintain data in various spreadsheets and internal systems.
• Process and track MISS DIG tickets.
• Perform scheduling and calendar coordination for team members and field operations.
• Maintain organized records and documentation.
• Manage incoming calls and correspondence (phone and email).
• Create and update reports and tracking logs as needed.
• Support general office and administrative functions as assigned.

Requirements And Qualifications

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize work effectively.

Preferred Qualifications

• Familiarity with vendor management systems or job ticketing platforms (such as MISS DIG).
• Experience in construction, utilities, or service-based business environment.
• Experience with scheduling or administrative coordination.