Administrative Assistant

About the role

The Administrative Assistant provides high-level administrative support to corporate leadership within Community Eldercare Services. This role ensures efficient day-to-day operations by coordinating communications, managing schedules, supporting compliance documentation, and assisting with organizational initiatives that impact multiple facilities and departments.

Responsibilities

• Demonstrates visible commitment to the organization's mission, vision, and values; models collaboration and teamwork.
• Provides administrative support to executive leadership to include calendar management, preparation of agendas, reports, and presentations.
• Prepares, edits, and distributes correspondence and materials.
• Maintains organized records and filing systems, including confidential personnel, compliance, and operational documents.
• Serves as a liaison between management office, facilities, vendors, and external partners.
• Affords assistance with regulatory and compliance documentation related to long-term care operations (e.g., surveys, audits, policies, contracts).
• Captures and tracks projects, deadlines, and deliverables across multiple facilities and departments.
• Manages incoming calls, emails, and inquiries, ensuring timely, appropriate, and accurate responses.
• Supports processes, logistics, and internal communications.
• Organizes meetings, conferences, and events (in-person and virtual).
• Maintains confidentiality and handles sensitive information with professionalism and discretion.
• Maintains open, clear, and respectful communication with residents, families, staff, and external partners.

Qualifications

• High-School Diploma or equivalent required.
• Associate or bachelor's degree in business administration, healthcare management or related field preferred.
• 2-5 years of administrative or clerical experience required.
• Experience supporting executives or management teams preferred.
• Experience in healthcare, or professional office settings preferred.
• Demonstrated ability to handle confidential information with discretion.