Administrative Assistant

About the Role

We seek an Administrative Assistant to join our Behavioral Health Urgent Care (BHUCC) team in Philadelphia, Pa. We are a mental health urgent care/walk-in center for adults in need of same-day care that is not an emergency in Philadelphia. We serve individuals experiencing emotional distress, mental health concerns, and/or substance use concerns. Individuals will participate in triage, resolution-focused services, and aftercare planning to prepare for long-term recovery and connection to ongoing care. We serve individuals regardless of income or insurance status. Our services do not replace the need for ongoing mental health care; rather, we aim to reduce avoidable visits to crisis centers and emergency rooms by helping people get the care they need when they need it.

Position Details

The Administrative Assistant is responsible for managing and maintaining medical records in accordance with organizational policies, quality standards, and regulatory requirements. This role supports clinical, quality, and administrative functions by ensuring timely, accurate, and complete documentation within the electronic health record system.

Schedule & Pay

• Part-Time, First Shift (Monday, Tuesday, Wednesday - 10:30am - 7:00pm EST)
• Earn $22.61/hr!

Qualifications

The ideal candidate will possess the following qualifications:

• High school diploma or equivalent; additional certification in office administration is a plus
• Previous experience in administrative support roles, preferably in a healthcare or behavioral health setting
• Familiarity with electronic health records (EHR) systems and office software (e.g., Microsoft Office Suite)
• Good communication and interpersonal skills to interact with clients and colleagues professionally
• Effective time management

Benefits

• DailyPay -- access your pay when you need it!
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions
• Voluntary limited benefits offered through the American Worker. Offerings include limited* medical, dental, vision, disability and life insurance. (*not a substitute for major medical insurance)
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP)
• Enjoy our On the Goga well-being platform, featuring self-care tools and resources
• Employee discounts and savings programs on entertainment, travel, and lifestyle
• Access to Pryor Online Learning for free online personal development classes

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.