Administrative Assistant

About the role

Lund is looking for a welcoming, dependable, and organized person to join our team as an Administrative Assistant and be that first point of contact for clients, staff, and visitors. The Administrative Assistant manages our front office operations, including supporting our Residential Treatment facility and Outpatient/Administrative Offices by monitoring access to the building, following door security protocols, and helping maintain a safe, secure, and welcoming environment for all. In this role, you will help ensure that everyone who comes through our doors—whether in person or by phone—feels supported. This role involves triaging calls and general inquiries, and making sure messages and needs reach the right people quickly. This position supports new employee onboarding, helps with Residential client admissions, and assists staff in using essential office tools and equipment. The Administrative Assistant also takes the lead on ordering and organizing office supplies to make sure teams across the agency have what they need.

Responsibilities

• Provide administrative support for program operations, including client admissions and discharges
• Perform data entry for referrals and intakes
• Maintain records in the EHR
• Support insurance/Medicaid eligibility and billing-related communication, including follow-up on outstanding balances and escalation of complex issues as needed

Requirements

• At least 2 years’ experience working in a fast-paced office environment
• Strong written and verbal communications skills
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook
• Excellent organizational skills and accurate attention to detail
• The successful completion of a background check is a condition of employment

Benefits

• Paid training
• Comprehensive benefits package including health, dental, life, and disability insurance
• Retirement plans
• Generous time-off accrual and 13 paid holidays
• Wellness reimbursements

Pay

$21/hr

Schedule

Full-time, in-person, 40-hour per week position.