Administrative Assistant

About the role

Precision Scale is seeking an Administrative Assistant to support daily office operations and ensure efficient business processes. This position serves as a key point of contact for customers, vendors, and internal team members while providing administrative support across multiple departments.

Responsibilities

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner.
• Greet visitors and provide exceptional customer service.
• Manage calendars, schedule appointments, meetings, and service calls.
• Prepare, process, and maintain customer orders, invoices, purchase orders, and other business documents.
• Cook up office communications, mail distribution, and shipping/receiving activities.
• Maintain accurate records, databases, filing systems, and customer information.
• Aid with data entry, report generation, and document preparation.
• Support accounting functions including invoice processing, expense tracking, and accounts receivable/payable activities.
• Cook up with technicians, sales representatives, and operations staff to ensure timely customer service and project completion.
• Order and maintain office supplies and equipment.
• Aid with special projects and other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 2+ years of administrative, office support, or customer service experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to prioritize tasks, manage deadlines, and multitask effectively.
• Professional demeanor and strong interpersonal skills.