Administrative Assistant

About the role

We're seeking a detail-oriented and organized Billing & Accounts Receivable Specialist with 3–5 years of experience in billing, accounts receivable, or a related field. If you take pride in producing accurate, high-quality work, excel at keeping meticulous records, and enjoy helping customers, this role may be a perfect fit.

Responsibilities

• Process and invoice statements for customer accounts, rentals, leases, and service agreements
• Handle customer hardware returns
• Enter new customer information accurately and set up autopay when requested
• Create and manage accounts in Salesforce
• Answer customer calls and emails while providing clear, helpful responses
• Scan and file billing and credit documents (both physical and digital)
• Process daily deposits and prepare cash reports as needed

Qualifications

• 3–5 years of experience in billing, Accounts Receivable, or a similar field
• Strong attention to detail and organizational skills
• Experience with Microsoft Office Suite
• Familiarity with SalesForce, DocuWare, Autotask, or Microsoft Dynamics GP
• Ability to work independently without constant reminders
• A friendly, professional phone manner and customer-service mindset
• Strong written and verbal communication skills
• Reliability, punctuality, and professional presentation

Benefits

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match + Pension
• Work-life Balance
• Full Medical, Dental & Vision + HSA
• Life Insurance
• Local Volunteer Opportunities