Administrative Assistant

Responsibilities

• Receive and screen all incoming referral calls for the TLC program
• Responsible for coordinating and tracking referrals from providers, community agencies
• Assist with assigning cases to clinicians and ensuring a smooth coordination
• Assist with entering referral information in the Electric Health Record
• Maintain referral databases and provide statistical data to supervisors and grantors
• Auxiliary in day-to-day operations of the TLC program: creating training and policy binders and files, article binders, and ordering supplies and materials
• Auxiliary in grant requirements and duties
• Regularly attend team meetings and take minutes, coordinate meetings, coordinate requests on behalf of the clients
• Manage requests for records and documentation from outside agencies
• Maintain records to conform to agency policies and procedures and to regulatory agencies directives
• Auxiliary in special projects or ad-hoc tasks and run reports
• Copying, filing, reporting and maintaining records

Requirements

• Associates degree or 5 years of experience as an Administrative Assistant
• Excellent organizational skills and detailed oriented
• Exceptional customer services abilities
• Excellent computer skills, including Microsoft Excel and Word
• Strong writing skills with ability to compose and edit correspondence
• Ability to comprehend and handle the varied activities of a large and diversified Agency
• Strong interpersonal skills with the ability to establish and maintain effective working relationships and to relate well with supervisors, program officials, employees and community partners
• Good knowledge of community resources and their use
• Ability to communicate effectively in English, both orally and in writing
• Bi-lingual skills a plus

What WJCS Has To Offer

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
• 403(b) Plan and an Agency-Paid Pension Plan
• Ongoing Professional Development and Training
• Employee Assistance Program
• Tuition, day-care, and personal emergency reimbursements
• Disability and life insurance
• Staff appreciation events and employee mental health and wellness initiatives