Administrative Assistant

Job Summary

About the role

ICA Language Services is seeking a part-time (4 hours per day) administrative and facility support position to assist with office and classroom operations. This role supports efficient day-to-day operations and includes responsibilities such as maintaining supply inventory, coordinating service and maintenance requests, and supporting academic and operational processes.

Responsibilities

• Answer and route phone calls from the main reception line
• Greet and direct visitors to appropriate personnel
• Maintain inventory of office and kitchen supplies
• Create and track service requests and corresponding records
• Bind and laminate course materials as needed
• Receive, scan, and distribute mail; sort and organize packages
• Troubleshoot basic IT issues and escalate as needed
• Monitor classroom utilization and report maintenance needs
• Maintain records of in-person student classroom assignments and contacts
• Support staff and student attendance reporting

Requirements

• High school diploma or equivalent
• 1+ year of experience in customer service and/or administrative support
• Familiar with Microsoft 365 (Outlook, Excel, Word, Teams)
• Excellent verbal and written communication skills
• Strong organizational and problem-solving skills
• Able to lift up to 30 lbs.
• Able to prioritize tasks and respond effectively
• Positive and enthusiastic attitude

Qualifications

• Associate or bachelor's degree preferred
• Basic IT troubleshooting experience preferred
• Able to work independently while supporting a fast-paced, team-oriented environment

Skills

• Customer service
• Administrative support
• Microsoft Office Suite
• IT troubleshooting

Benefits

• Flexible schedule: Monday–Friday, 12:30 p.m.–4:30 p.m. (20 hours/week)
• Opportunity to work for a women-owned foreign language school with government training experience

Pay

$18–20 per hour

Schedule

Preferred schedule: Monday–Friday, 12:30 p.m.–4:30 p.m. (20 hours/week)

ICA Language Services

ICA Language Services is a women-owned foreign language school with over 35 years of experience providing training and support services to the US Government. As an equal opportunity employer, we welcome applications from all qualified individuals without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.