Administrative Assistant

Be the Heart of the Office. Keep Operations Running Smoothly. Make an Impact Every Day. Human Touch Home Health is seeking an organized, professional, and customer-focused Administrative Assistant to join our Richmond, Virginia office. This is a full-time, in-office position supporting our clinical team, leadership, patients, and referral partners. If you're someone who enjoys keeping things organized, thrives in a fast-paced environment, and takes pride in providing exceptional customer service, we'd love to meet you. Why Team Members Choose Human Touch Competitive SalaryMedical, Dental & Vision InsurancePaid Time Off & Paid HolidaysAflac Benefits AvailableProfessional Growth OpportunitiesSupportive Leadership TeamPositive and Collaborative Work EnvironmentEstablished Company Serving Communities for Over 27 Years Some benefits are available to full-time employees only. More Than an Administrative Assistant You're the first voice our patients hear. The first smile visitors see. The person who helps keep everything moving behind the scenes. Your organization, professionalism, and attention to detail help ensure our clinicians can focus on what they do best—providing exceptional patient care. Every phone call answered. Every document processed. Every patient assisted. Every detail matters. What You'll Do Welcome patients, visitors, and referral partners with professionalism and warmthAnswer and direct incoming phone callsSchedule appointments and assist with daily office operationsPrepare, scan, file, and maintain patient and employee recordsAssist with onboarding paperwork and administrative support for new hiresOrder office supplies and maintain an organized office environmentSupport leadership with reports, correspondence, and special projectsCoordinate communication between clinicians, patients, physicians, and office staffEnsure confidential information is handled in accordance with HIPAA guidelines Qualifications High School Diploma or GED RequiredAdministrative or Office Experience RequiredHealthcare or Home Health Experience Preferred but Not RequiredExcellent Customer Service and Communication SkillsStrong Organizational and Time Management SkillsProficiency with Microsoft Office (Word, Excel, Outlook)Ability to Multitask and Prioritize in a Fast-Paced EnvironmentProfessional, Positive, and Team-Oriented Attitude Why Human Touch Home Health? For more than 27 years, Human Touch Home Health has been committed to delivering exceptional care while building a workplace where employees feel valued, supported, and empowered to succeed. We know our office team is the backbone of our organization. Their dedication, organization, and professionalism allow our clinicians to focus on delivering life-changing care to patients throughout the Richmond community. Ready to Join a Team That Makes a Difference? If you're looking for a career where your organizational skills, professionalism, and dedication truly make an impact, we'd love to hear from you. Apply today and become part of the Human Touch Home Health family where every role plays an important part in changing lives.