Administrative Assistant

About the role

The Administrative Assistant performs a variety of office and clerical duties to ensure the office runs efficiently, including greeting visitors, answering phone calls, scheduling tree care work, and performing various administrative tasks.

Responsibilities

• Provide excellent customer service by greeting visitors and answering phone calls and emails
• Schedule, organize, and maintain appointments and jobs for tree crews and arborists
• Maintain constant communication with clients to ensure satisfaction throughout the job process
• Perform data entry, prepare letters and documents using word processing and spreadsheets, and manage databases
• Create invoices, process payments, and track client files and accounts
• Perform general office tasks such as managing the front desk, filing paperwork, and ordering supplies
• Report directly to the office manager and perform other duties as assigned

Requirements

• High school degree or equivalent
• Bilingual in English and Spanish preferred
• Excellent interpersonal and customer service skills
• Effective oral and written communication skills
• Knowledge of Microsoft programs including Word, Excel, and Outlook
• Ability to learn new programs quickly and multitask in a fast-paced, team-oriented environment
• Strong attention to detail
• Availability every other Saturday for the full season

Benefits

• Health Insurance
• Dental and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• 401(k) Retirement Plan with employer matching (up to a certain amount) and 100% vesting as soon as contributions are made
• Paid Time Off
• Paid Holidays (6)

Pay

Starting salary is $18–$22 per hour, determined by experience, skill, education, and other factors.

Benefits enrollment available after a 60-day new hire probation period.