Administrative Assistant
About the role
Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens. The goal of the Gaston County Human Services Center and Division of Social Services is to foster an agency which is professionally responsive to our citizens' needs through daily caring outreach and simultaneously serve as an advocate for those in need. We strive to be community-minded and community-spirited. We abide by federal, state and county operating instructions in providing services and we assist welfare recipients in attaining self-sufficiency.
Examples of Duties
- Uses computers to type memos, reports, and other correspondence in rough draft or final copy format; enters and retrieves information utilizing a computerized record keeping system, and copies documentation and records as needed
- Conducts research, file set ups, and scans documents using appropriate indexing and keys in various state forms
- Provides routine information to the general public about Social Service functions and procedures; screens and directs incoming calls or walk-in clients to the appropriate location
- Researches and routes clients to appropriate programs for services
- Utilizes NC Fast, EIS, Compass, MCI and other systems to log clients and scan documents into electronic records
- Assists applicants for social services with reviewing documents, making copies, looking up case information or other records required for the client in the application process
- Sorts and distributes mail; prepares information for mailing
- Provides agency switchboard coverage during breaks and lunch
- Works in file rooms - pulling records, filing records and purging records
- Must be available to work mandatory emergency shelters & other duties as assigned
Minimum Qualifications
- Graduation from an accredited high school or GED equivalency
- A minimum of three (3) years of experience involving word processing, computerized data entry, receptionist and records management functions
- Candidates must possess good communication, computer, and organizational skills
- Ability to lift at least 25 lbs
Additional Information
The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.
Benefits
- Health, Dental and Vision Insurance
- Life Insurance
- Flexible Spending Accounts
- Retirement Savings Plans
- Pension
- 401K (with 5% county contribution annually)
- Flexible Work Schedules
- Professional Development Opportunities
- Discounted YMCA Membership