Administrative Assistant

About the role

Four Seasons Heating, Air Conditioning, Plumbing & Electric is a home service provider in Hobart with over 50 years of experience. The company serves the community with a focus on customer satisfaction and responsive service, operating 24/7.

Key Responsibilities

• Serve as a primary point of contact for incoming calls, emails, and internal communications
• Provide real-time support to field technicians and service teams
• Schedule, update, and manage service tickets in a fast-paced environment
• Communicate with customers regarding appointments, updates, and service inquiries
• Cookordinate between customers and field employees to ensure timely service delivery
• Maintain accurate records and documentation of customer interactions
• Aid with general administrative and operational tasks as needed

Required Skills & Qualifications

• Proficiency in Microsoft Word, Outlook, and Microsoft Teams
• Strong phone presence and excellent verbal communication skills
• Comfortable handling high call volume and multitasking in real time
• Strong written communication skills (email and messaging)
• Hightly organized with strong attention to detail
• Ability to prioritize and manage multiple tasks simultaneously
• Team-oriented mindset with a proactive approach to problem-solving

Preferred Qualifications

• Previous experience in customer service or administrative support
• Experience in a service-based or HVAC/plumbing/electrical environment

Benefits

• Medical Insurance (employer subsidized)
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance (free to employees)
• Vision Insurance (free to employees)
• Short-Term Disability (free to employees)
• Long-Term Disability
• Basic Life Insurance (free to employees)
• Holiday Pay
• Paid Time Off
• 401(k) with matching
• Credit Union
• Cellular Discounts

Equal Opportunity & Reasonable Accommodation

Four Seasons is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.