Administrative Assistant

About the role

Excelsior Defense is seeking a highly organized administrative assistant to join our team. In this vital role, you will work closely with the Operational Manager, ensuring smooth daily functions and providing exceptional support to staff. Your energy, attention to detail, and proactive approach will help foster an efficient, welcoming environment.

Responsibilities

• Manage front desk responsibilities, including greeting visitors, answering the phone, and directing calls with professional tone and etiquette.
• Handle comprehensive office management tasks such as filing, data entry, and maintaining organized records using spreadsheets and other record-keeping platforms.
• Prepare documents using word processing and proofreading skills, ensuring accuracy and clarity in all communications.
• Assist with Excelsior Defense main office/client communication and customer support by responding promptly to inquiries via phone or email.
• Maintain office supplies inventory and oversee general clerical duties to ensure a well-functioning workspace.
• Assist the Operational Manager in conducting interviews and evaluating new employees.
• Distribute communications and other information to security professionals as directed.

Requirements

• Proven clerical experience in an office environment with strong organizational skills.
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with computer literacy and technical proficiency.
• Experience with data entry, filing systems, and managing spreadsheets efficiently.
• Excellent phone communication skills coupled with strong customer service abilities.
• Ability to multitask effectively while maintaining high productivity levels through excellent time management skills.
• Must be able to work in a team setting.
• Able to work in a fast-paced and rapidly changing work environment.
• Must have 2 years' experience in an administrative assistant role.

Schedule

This is an in-office position based in our Kissimmee/Orlando office. The expected schedule is Monday through Friday from 8 AM to 5 PM.

Pay

Base rate: $17.00 hourly.