Administrative Assistant

About the role

The Administrative Assistant provides comprehensive administrative, clerical, and accounting support to the office and General Manager to ensure efficient daily operations. This role is responsible for coordinating communications, preparing reports and correspondence, supporting customer order processing, and assisting with accounts receivable and collection activities.

Responsibilities

• Provide general administrative and clerical support to the office and General Manager, including document preparation, correspondence, and record maintenance.
• Prepare reports, memoranda, transcriptions, letters, and routine correspondence, including research and compilation of requested information.
• Support customer reporting and order processing activities, ensuring accuracy and timely completion.
• Prepare, review, and distribute internal communications such as reports, order status updates, and information requests upon approval.
• Answer and route incoming telephone calls, take accurate messages, and ensure professional, courteous interactions with customers, vendors, and internal associates.
• Perform accounts receivable support functions, including invoicing assistance, customer account follow-up, and collection calls as assigned.
• Aid with basic accounting and financial administrative tasks, including tracking payments, reconciling records, and supporting financial reporting needs.
• Sort, distribute, and manage incoming and outgoing mail, including departmental mail distribution and pickup.
• Operate office equipment such as copiers, fax machines, phones, and computer systems to support daily office needs.
• Provide general administrative support to departments as needed and perform other job-related duties as assigned.

Requirements

The ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:

• Honest, trustworthy, reliable, and hardworking.
• A High School Diploma required; Associate’s Degree preferred.
• Previous administrative or office support experience preferred.
• Experience supporting accounting, accounts receivable, or collections activities preferred.
• Working knowledge of accounts receivable processes, customer invoicing, and collection support.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Demonstrated ability to manage multiple tasks, priorities, and details simultaneously.
• Strong organizational, time-management, and problem-solving skills.
• Excellent verbal and written communication skills.
• Professional demeanor with tact, diplomacy, and courtesy when interacting with customers, vendors, and internal associates.
• Ability to work independently and collaboratively in a team-oriented office environment.

Qualifications

High School Diploma required; Associate’s Degree preferred.

Previous administrative or office support experience preferred.

Experience supporting accounting, accounts receivable, or collections activities preferred.

Working knowledge of accounts receivable processes, customer invoicing, and collection support.

Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.

Demonstrated ability to manage multiple tasks, priorities, and details simultaneously.

Strong organizational, time-management, and problem-solving skills.

Excellent verbal and written communication skills.

Professional demeanor with tact, diplomacy, and courtesy when interacting with customers, vendors, and internal associates.

Ability to work independently and collaboratively in a team-oriented office environment.

Skills

• Honest, trustworthy, reliable, and hardworking.
• A High School Diploma required; Associate’s Degree preferred.
• Previous administrative or office support experience preferred.
• Experience supporting accounting, accounts receivable, or collections activities preferred.
• Working knowledge of accounts receivable processes, customer invoicing, and collection support.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Demonstrated ability to manage multiple tasks, priorities, and details simultaneously.
• Strong organizational, time-management, and problem-solving skills.
• Excellent verbal and written communication skills.
• Professional demeanor with tact, diplomacy, and courtesy when interacting with customers, vendors, and internal associates.
• Ability to work independently and collaboratively in a team-oriented office environment.

Benefits

• Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline.
• A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring!
• Paid Weekly: All hourly team members are paid weekly!
• Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
• Career Pathing: We are growing and promote from within.

Pay

$20.00 / hour

Schedule

Mon - Fri; 6:00 AM - 2:30 PM